With all our love
Thank you.
After an unforgettable run, Star Kagune has closed its doors. For now.
One more drop is loading
Something's coming. Keep your eyes open.
We started this from nothing, and you turned it into everything.
Thank you, from the bottom of our hearts. It's been the honor of a lifetime.
📦 Already placed an order? It's on the way.
Our final clearance brought in far more orders than we ever expected, so we fell a little behind. We're almost through it, 95% of orders are already out, and the last few go out within the week. If your tracking still hasn't moved, hang tight, it'll update within the week. Thank you so much for your patience, it means the world, and yours is coming.
This isn't the last you'll see of us.
We're already dreaming up what's next. Drop your email and you'll be the first to know when we're back, before anyone else.
No spam, ever. Just one message when the next thing lands.
Frequently asked
My tracking says "label created" but hasn't moved. Where's my order?
It's packed and on its way. Our final clearance brought in way more orders than we expected, so there's a short gap between the label being made and the package hitting its first scan. 95% of orders are already out and the last few go out within the week. If yours still hasn't moved by then, email us and we'll chase it down personally.
How long until my order ships?
Most orders are already shipped. The remaining few go out within the week. The moment yours is scanned by the carrier, your tracking will start updating with a delivery date.
One of my items was out of stock. What happens now?
We'll email you directly to sort it out. You can swap it for another figure or keychain from the same series at the same price, or take a refund on just that item. Either way, the rest of your order still ships, we never hold your whole order over one piece.
I got the wrong item, or something's missing.
That's on us and we'll make it right. Email ceo@starkagune.com with your order number and what's off, and we'll ship the correct piece or refund it, no need to send anything back.
Can I still place an order?
Not right now, the store's closed while we catch up. But keep an eye on us, we've got something in the works. Every order already placed is still being fulfilled.
I need to change my shipping address or cancel.
Email us as soon as possible with your order number. If it hasn't shipped yet we can update the address or cancel and refund you. Once it's handed to the carrier we can't change it.
Still need help?
Email ceo@starkagune.com or DM @starkagune on Instagram. We read every message.