Star Kagune

The last run · Closed

The final
chapter.

We’re closed. Over 10,000 orders, and every one of them packed by hand. Thank you for being part of it.

Ordered during the last run? Your order is in line to be packed and shipped. Track it below.

Track my order Questions? Read the FAQ
Your orderShips from the USA

Status

Packing now

OrdersOct 2 to Oct 4
ShipsIn the order it came in
TrackingEmailed when it ships

Over 1,800 orders came in over three days, and every one is packed by hand, in the order it was placed. That takes time, so most orders ship within about 4 weeks. Thank you for your patience. Your order is coming.

Track your
order.

Enter your order number (like #10521) and the email or phone number you ordered with. Or switch to Tracking Number if you have one from your shipping email.

Not shipped yet?“These items have not yet shipped” means it’s still in line to be packed. Most orders ship within about 4 weeks.
Shipped?You’ll see the carrier and every scan, from our warehouse to your door.
Can’t find it?Email ceo@starkagune.com with your order number.

Questions

Everything you
need to know.

01Is the store closed?+

Yes. The last run ended Sunday, October 4 at midnight Central. Licensing reasons. Thank you for over 10,000 orders.

02I ordered during the last run. When does it ship?+

Over 1,800 orders came in during the last run, and we pack every one by hand, in the order it was placed. Because of that volume it’s taking longer than usual: most orders ship within about 4 weeks, from the USA. The moment yours ships you get an email with the tracking link.

03How do I track my order?+

Use the form above with your order number and the email or phone number you ordered with. You can also tap the tracking link in your shipping email.

04The tracker says my items have not shipped.+

That’s normal. It means your order is still in line to be packed. Orders go out in the order they came in, and once the label is made the tracker shows the carrier and every scan.

05I need to change my address.+

If your order hasn’t shipped yet, email ceo@starkagune.com with your order number and the full correct address, and we’ll update it before it goes out.

06Something is wrong with my order.+

Email ceo@starkagune.com with your order number within 30 days of delivery and we make it right. Clearance does not mean final sale.

07Can I still place an order?+

No. The doors are closed and nothing restocks. Every order placed before midnight on October 4 still ships.

08Are these compatible with the bricks I already own?+

Yes. Standard minifigure scale and standard studs, so they stand on the same plates and baseplates as the sets you already have.

09Where do I hear from you now?+

Follow @starkagune on Instagram, and keep the emails coming. If anything changes, that’s where you’ll hear it first.

UmairFounder, Star Kagune

Privacy

Last updated: January 27, 2026

STAR KAGUNE operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). STAR KAGUNE is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
  • Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
  • From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
  • Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
  • Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
  • Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
  • Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  • With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. You can exercise your rights to opt-out of those uses here .
  • When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
  • With our affiliates or otherwise within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

  • Right to Access / Know. You may have a right to request access to personal information that we hold about you.
  • Right to Delete. You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. You can exercise your rights to opt-out of those uses here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out for the device and browser that you use to visit the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.
  • Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

If you reside in the UK or European Economic Area, and subject to exceptions and limitations provided by local law, you may exercise the following rights in addition to the rights outlined above:

  • Objection to Processing and Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information for certain purposes.
  • Withdrawal of Consent: Where we rely on consent to process your personal information, you have the right to withdraw this consent. If you withdraw your consent, this will not affect the lawfulness of any processing based on your consent before its withdrawal.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at ceo@starkagune.com, US For the purpose of applicable data protection laws, we are the data controller of your personal information.

Terms

Method of Payment

We accept all major forms of payment, including PayPal, Visa, MasterCard, American Express, and Direct Bank Transfers.


Shipping

All deliveries are handled by FedEx, UPS, or other trusted delivery services. Shipping costs vary based on the product and destination country. Delivery times may differ depending on your location.


Returns

Customers have 30 days from the date of receiving their apparel to request a return and claim a refund. Please refer to our Return Policy for full details.


Delivery Time

Estimated delivery time is approximately 4–5 working days.


Privacy and Confidentiality

We value your privacy and treat all personal information with strict confidentiality. Star Kagune does not share personal information with third parties. We may request feedback about our services, and with your permission, may publish your comments on the Star Kagune website or social media.


VAT and Import Duties

VAT (Value Added Tax) and import duties vary by country. Any such fees are the responsibility of the customer and are not included in the purchase price unless otherwise stated.


Your Consent

By using our website, you consent to www.starkagune.com collecting, using, and disclosing your personal information in accordance with our Privacy Policy.


Questions & Feedback

For any inquiries or feedback, please email us at: ceo@starkagune.com

Returns

To ensure your satisfaction, we offer a 30-day money-back guarantee on all purchases. If you’re not fully satisfied with your product, you have 30 days from the date of delivery to request a return and claim a refund.


Refunds will be issued once the returned product arrives at the designated return address, is inspected, and confirmed to be unused, undamaged, and in its original condition.


To help prevent damage during transit, please pack the product in the same condition and packaging as it was originally delivered.

 


 

 

Return Process

 


If you wish to return your product, please contact our customer service team before sending the item back.

📧 Email: ceo@starkagune.com


Our team will provide instructions for completing the return. It is your responsibility to ensure the item is returned safely and without damage.


A $5 return processing fee will be deducted from your refund to cover return handling, inspection, and restocking costs. Returns are not free, and this fee applies to all approved returns.


If a product is returned used, altered, or damaged, the return will be declined. In such cases, we will contact you to confirm whether you would like the item returned to you at your own expense.

 


 

 

Damages or Delivery Errors

 


If you experience any issues with your order upon delivery, please contact customer support within 24 hours of receiving the package.

📧 Email: ceo@starkagune.com


If the outer packaging appears visibly damaged, do not open the package. Take clear photos and report the issue directly to the shipping carrier, then notify us with the relevant details so we can assist further.

Shipping

SHIPMENT PROCESSING TIME

All orders are processed within approximately 2 business days. Please allow an additional 4–5 working days for transit. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow extra time in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or phone.

Delivery time may vary depending on your location. Upon confirmation of your order, we will provide a tracking code from FedEx, DHL, or another trusted courier service. Please note that delivery delays may occasionally occur.


SHIPMENT CONFIRMATION & ORDER TRACKING

You will receive a Shipment Confirmation Email once your order has shipped. This email will include your tracking number(s), which will become active within 24–48 hours.


CUSTOMS, DUTIES, AND TAXES

Star Kagune is not responsible for any customs duties, taxes, or additional fees applied to your order. All charges incurred during or after shipping (such as tariffs and taxes) are the responsibility of the customer.


DAMAGES

Star Kagune is not liable for any products damaged or lost during shipping. If you receive a damaged order, please contact the shipment carrier directly to file a claim. Be sure to retain all packaging materials and damaged items before initiating a claim.

Refer to our Return Policy for more information on returns and exchanges.


Questions & Feedback

If you have any questions or feedback, feel free to email us at: ceo@starkagune.com

Contact

Questions about an order? Email us with your order number and we’ll get back to you.

ceo@starkagune.com
Thanks for taking the time to reach out to us! Please refer to our FAQs page for immediate answers to commonly asked questions.
We would love to hear from you, feel free to contact us from Monday - Friday 9:00am to 5:00pm CST at ceo@starkagune.com.

 

 

 

 

 

 

 

 

 

 

 

Store owner

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